Solving the Umpire Shortage in Youth Sports Requires a Team Approach

February 14, 2020 – HiCast Sports Network co-founders Stephanie Calabrese and Robert Stribling recently attended the Grand Slam Tournaments annual meeting in Panama City Beach, Florida. It was a unique opportunity for us to spend time with tournament organizers across the southeast and to learn ways in which we can come together as a youth baseball/softball community to support each other and the game we love. 

Marty Clark at Diamond Nation. Photo provided by Diamond Nation

One of the topics raised by Larry Thompson, Grand Slam Tournaments Owner/CEO, was concern over the shortage of umpires and challenges in recruiting (particularly young adults) as the national average age of baseball officials has risen to 54. We know travel baseball has experienced explosive growth over the past several years, but have we looked closely at the impact on our officials? We’ve heard and seen verbal abuse from coaches and fans cited as a contributing factor to the umpire shortage, but what other factors are at play? And most importantly, what can each of us do to help solve the problem?

To get better insight and advice, we reached out to three of the top UICs (Umpire in Chief) in youth baseball across the country, each with more than three decades of experience officiating  and educating officials, and the founder of UmpireBible.com to hear what they had to say. We hope their perspectives give you an inside look at the challenges we face as a youth sports community, and inspire you to think about ways you can be part of the solution. 

Our contributors:

James Jesse, Vice President (Umpires) for Grand Slam Tournaments (GS), leads corporate oversight of all GS umpires and directly manages a team of 60 umpires in Atlanta, Georgia. Jesse played baseball for many years, served in the U.S. Army for 15 years, and began officiating 32 years ago.

Marty Clark, Umpire in Chief (UIC) and Tournament Director for Diamond Nation, became an umpire 44 years ago, inspired by his older brother AL who went on to become an MLB umpire. Marty has worked with Diamond Nation in Flemington, NJ for the past ten years where he manages a staff of 95 umpires.

John Turner, founder of Central Georgia Umpires lead a staff of 100 umpires officiating games at East Cobb Baseball (ECB) Complex and surrounding venues in Marietta, Georgia. He began officiating 38 years ago, working under his father who ran the umpire association for the organization where John grew up playing baseball. He was an official at the NCAA level for one year and served more than 10 years at the high school level. John is currently officiating baseball in Toronto, Canada.

Nick Gattuccio, founder of UmpireBible.com, created this resource five years ago to support umpires, coaches and fans in their knowledge of the rules of baseball in plain speak. A retired technical writer for Microsoft, he served as a youth sports umpire for 18 years in the Seattle, WA area. Nick blends these skills to help improve our understanding of the game.

What’s driving the shortage of umpires in youth sports?

More games. And better job opportunities with less harassment and risk.

“I don’t really think there’s a shortage of officials. Maybe there are too many games being played,” shares John Turner with a laugh. With the reduction of local league play and the dramatic growth in travel teams and tournament organizations over the past several years, we’re experiencing a dramatic increase in the quantity of games being played. For example, a national championship tournament to be held at East Cobb Baseball Complex this summer will bring in more than 250 teams and offer a 7-game minimum. That’s 1750 games or 3,500 umpire spots during a 7-day timeframe. Before the dawn of travel ball, a local league team typically played just 2-3 games per week for a three-month spring season. So while the  demand for more baseball games has increased, we’ve outpaced the growth rate of umpires joining the ranks.

“There is a shortage of umpires,” says John Turner, “That is a true statement, but to say that we’re having a hard time recruiting umpires just because parents are abusive is a scapegoat. Travel organizations need to help drive umpire recruiting and retention with dollars and cents. Going back 35 years ago, I played baseball in high school and then got in to officiating. For most of us at that time, if you didn’t play in college or professionally, there were very few avenues for you to continue with baseball other than officiating. There’s less of a need to officiate to stay involved in the game today, because young adults can continue to play in amateur leagues or pursue opportunities as coaches or administrators within the travel ball industry. Young adults have so many other part-time job opportunities before them now to earn more money with less hassle.”

Central Georgia Umpires in training at East Cobb Baseball Complex. Photo © Stephanie Calabrese

Central Georgia Umpires in training at East Cobb Baseball Complex. Photo © Stephanie Calabrese

And risk. If a game is rained out, the umpire doesn’t get paid. If tournament schedules get behind or delayed by weather conditions, the umpire spends more time at the ballpark without extra compensation. Couple that with the need for umpires to secure secondary insurance to help cover their liabilities not only for injuries, but disputes on their calls… and choosing to pursue a part-time job as an umpire is a tough call.

Does age matter when it comes to our community of umpires?

Maybe. The average age of 17,000 officials responding to the National Association of Sports Officials survey (NASO) Survey in 2017 was 52 years old. Of the 6562 baseball officials surveyed, the average age was 54.

James Jesse has been successful in recruiting and training younger umpires. The average age of his Georgia team of umpires is 35. “How you treat the individual, how you work with them, and how you pay them is going to determine if they are willing to stay with you long term,” shares Jesse. 44 umpires of his 60-person team of umpires have been working with him for more than 10 years. 

Marty Clark shares that the average age of his 95-person team of umpires is about 40 as he tends to hire umpires who already have 3-5 years of experience because of the high level of play at Diamond Nation, a ballpark that regularly attracts college recruiters from around the country. Marty also officiates for high schools and emphasized that umpire recruiting has been particularly challenging. “At the high school level, we are drowning for officials. We see retirees coming in to officiate, but it’s tough to recruit college age officials partly because they don’t want to deal with the parents.”

Diamond Nation umpire at work. Photo © Stephanie Calabrese

Diamond Nation umpire at work. Photo © Stephanie Calabrese

Nick Gattuccio adds, “There’s increasing hostility directed at umpires. I ran a junior umpire program for a league in the Seattle area and it was difficult to retain kids because you put a teenager on the field with an alpha male coach, and it’s a really difficult thing to ask of a kid. The kids quit. They don’t want to put up with it. Even adult umpires have difficulty. You need a thick skin, but even with a thick skin, after a while it begins to wear down.”

How much of a problem is umpire abuse from coaches and parents?

It’s big. But, let’s also look at some underlying challenges that might contribute to this.

According to the NASO 2017 survey, the majority of baseball officials surveyed (59%) stated that sportsmanship is getting worse particularly at the youth competitive level of play (37%) over the youth recreational level (16%) and even high school level (11%) – pointing the finger at parents (41%), rather than coaches (29%) or players (8%) as the source of the problems.

Marty Clark adds, “It’s a challenge for my umpires – to ignore (abuse) as much as they can until they can’t ignore it anymore. A human being can only be yelled at for so long without taking action. And we have a policy in place to take care of things of that nature.”

Grand Slam and Diamond Nation both have an Umpire-in-Chief on site during tournaments, citing this as a critical element in keeping things cool in a heated environment. If there is a discrepancy on the field between a coach and an umpire, the UIC can be there to provide support and an objective perspective on the rule and the call. It gives the coach an opportunity to express their concern to a senior level umpire who was not involved in the call. This helps coaches develop confidence in the  officiating of a tournament and respect for one another. Last year Diamond Nation hosted more than 6,000 games and had just 12 ejections.

John Turner believes that abuse from coaches and fans would be less of an issue if tournament organizers are hiring well-trained and more experienced umpires. He shares, “I consider myself one of the better officials and as a general rule, when I walk off a ball field, parents tell me ‘We’re glad you’re here. We can tell that you know what you’re doing and you’ve put in the effort to be good at this, and thanks.’ If umpires would do the backend work of going to clinics, learning the systems and the mechanics to officiate correctly, and really be a true steward of the game and commit to it, the abuse from parents would be less of an issue.”

John Turner leading a Central Georgia Umpire clinic at East Cobb Baseball Complex. Photo © Stephanie Calabrese

John Turner leading a Central Georgia Umpire clinic at East Cobb Baseball Complex. Photo © Stephanie Calabrese

Often times, due to the increasing growth rate of tournaments and games, UICs are pushed to place two less experienced umpires on a field together, which can lead to challenges. James Jesse shares, “If I ever put a junior-level umpire on a field, I always place him or her with a senior-level umpire. When I train the junior officials, I don’t let them work the plate until I am confident they can work the plate. Not all tournament organizations do this as some are much more focused on increasing their team numbers for tournaments and less focused on the quality of officiating games. Less experienced officials put in this challenging position can lead to complaints from coaches on the field.”

If we want top-notch officials, who pays the price?

We all need to step up to the plate.

The majority of umpires on your ball fields are independent contractors who are paid on a game-by-game basis and work in affiliation with one or more tournament organizations, leagues or venues hosting their own tournaments. Each umpire is responsible for covering and tracking their own expenses such as uniforms, a chest protector, plate shoes, travel expenses, insurance, meals and background checks; and they invest their own time for clinics and evaluations.

For most umpires you see on travel baseball/softball fields, officiating is a second, part-time job for them and an opportunity to earn some extra income while staying involved in a game they have loved most of their lives. The National Association of Sports Officials 2017 survey backs this up citing that the vast majority of its respondents got into officiating “For the love of the game” and most continue to officiate for three reasons: 1. to monitor newer officials, 2. to challenge themselves, and 3. to stay fit. James Jesse shares that many of his umpires are educators and some junior-level umpires are college students who have more flexible time in the summer to work games for some extra income when travel tournaments really start to heat up.

The UICs we talked to shared that umpires are paid by the game. An umpire officiating a 13U and up game typically earns $50-65 per game; a 12U and down game will bring in less; and a one-hour coach-pitch game will earn $25-30 per game. So, consider that an umpire officiating three 13U games at $50 per game on Saturday in 90-degree heat and two games on Sunday in drizzling rain will earn $250 for 10 hours of his time on the field, excluding wait time between games, and travel time to the ballpark.

John Turner shares, “The independent contractor model is part of what has caused our industry some problems. We as umpires haven’t really had a true advocate for us. The price of umpire gear has gone up every year for the last 20 years. In 1998, I bought a new chest protector for $90. That same chest protector now is a minimum of $150. And yet tournament organizers still want to pay us $50-60 per game. At some point, for someone officiating as a side job, it becomes difficult to justify. If it’s not going to financially benefit someone to the point that they think it’s worth it, they’re going to stop doing it and it’s going to be difficult to recruit others.”

What about college officials? The New York Times reports that, “Though compensation varies depending on the college conference, baseball umpires working in Division 1 can earn about $400 a game and mileage, lodging and a modest per diem. John Turner adds, “You’re not going to get an umpire who’s used to making $400 per game in the college season to come work youth tournaments for $60 per game in the summer. I think the way to fix the problem is to raise the rates.”

Are there opportunities to help umpires reduce their expenses? 

Likely. Maybe you can help.

We here at HiCast Sports Network are doing our part by offering free Monthly Passes to all officials through our venue partners and tournament organizer relationships. Providing HiCast Sports at no cost to umpires at ballparks within our network can only help improve umpire training and the quality of games across our entire network.

John Turner leading a Central Georgia Umpire clinic at East Cobb Baseball Complex. Photo © Stephanie Calabrese

John Turner leading a Central Georgia Umpire clinic at East Cobb Baseball Complex. Photo © Stephanie Calabrese

John Turner who’s been officiating baseball just outside of Toronto, Canada for the last few years, suggests that the U.S. officiating community can learn from Canada’s centralized background check approach. Nationally all recreational baseball is governed by Baseball Canada. “In the U.S. there’s a push to do state-by-state background checks on officials, which I completely support. But if you are a multi-sport official, you’ve got to pay for a background check for each of the sports.” Peopletrail, a company that provides such background checks, charges $70 for the first sport, $20 for the second sport, and $15 for each additional sport. John adds, “Here in Canada, I can do one background check and it’s good for all of Canada, for all sports.”

Aside from abuse on the field, what’s the biggest challenge for an umpire? 

Continuing to improve their own game, while educating players, coaches and fans on the fly.

Marty Clark shares, “Most umpires I know want to be perfect. They have a lot of self pride. They study the rule book. They go to classes. We’re always talking about how to become better. Everybody who does this, even though it’s not their profession as much as a vocation, wants to do the best they can day in and day out because they love the game.

So the challenge is to get better every day and to learn from the mistakes. Honestly, that’s where HiCast Sports comes in, especially with positioning. Over the past couple of years we’ve been using it here at Diamond Nation. I’m able to bring up a video to show them where they were and then we can talk about it, or I can look at a particular field at a certain time to evaluate a play in question. HiCast has become a very good teaching and accountability tool for us.”

James Jesse shares that educating the players, coaches and parents (to a degree) the rules of the game while the game is in progress and emotions are high can be challenging. “If there is a situation where a coach might question a call, it’s our job to help them understand the rules in a respectful way and without embarrassing them. Coaches are doing their best to represent their team in a high pressure environment and parents are watching them. Parents expect their coaches to advocate for their team and we understand that. It’s important that we not make the coach look bad even if they don’t understand the rule.”

What can players, coaches and fans do to improve the situation?

Adjust your actions based on the umpire’s calls, show respect, and know the rules.

James Jesse shares, “If I’m calling low strikes, what does that mean? Step up in the box. If I’m calling high strikes, move back in the box. As the umpire, I’m not going to adjust my calls because I’m trying to remain consistent. If I did, I’d be criticized for being all over the place.” It’s the coach’s job to adjust the actions of their players based on the umpire’s calls. 

And think before you speak (or yell)! Know the rules governing your game. James Jesse shares, “Playing the game and coaching the game are two different things. Playing the game, coaching the game, and officiating the game are three different things.” And to keep it interesting, different organizations play by different rules. Grand Slam Tournaments and Diamond Nation follow National Federation of High School Rules. USSSA plays by Official Baseball Regulations (OBR), and while the majority of the rules are the same, about 10% of the rules are different. That 10% might distinguish what the rule is for a balk for example.

Marty Clark at Diamond Nation. Photo provided by Diamond Nation

Marty Clark at Diamond Nation. Photo provided by Diamond Nation

Marty Clark adds, “Each rule is not just black and white. You can rule a number of different ways on each individual play depending on the definition of what transpired. For instance I had a mother yelling at an umpire last year about a player running out of the baseline. And the umpire was 100% correct because every time a player turns to go in a different direction in a run-down situation, he creates a new baseline. And the mother didn’t understand that. When I spoke to her to explain the rule, she just said, ‘Oh, I didn’t know that.’ Education and knowledge is a very powerful thing.”

John Turner suggests, “Knowing the rules would cure more than half of what goes on with parents screaming at umpires. We have to ask ourselves what life skills are we teaching our kids. Some of it is humility. It’s understanding that you are as much an influence on the team as you are in the dugout or the clubhouse as you are on the field. The same is true for parents. Rather than yell at the umpire, the best thing you can do for your kid, is to show them how to respect others, rise above adversity, and take the initiative to educate yourself on the game.”

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Learn the Rules:

Umpire Bible: www.umpirebible.com – a website for new and developing umpires of amateur baseball, as well as for players, coaches, and fans who want to enhance their command of the rules of baseball. You’ll find NFHS and OBR rule differences, rule myths and more. 

2020 Changes to the National Federation of High Schools Rule Book: https://www.nfhs.org/sports-resource-content/baseball-rules-changes-2020/