Support

Power & Internet Connectivity } Critical for the Magic

Power and internet connectivity... two things that are tough for us to live without. Our venue partners provide these critical things for us so that our network is able to perform on your playing fields. Sometimes power and internet go out unexpectedly, and it’s frustrating for all of us. The power is currently, partially out at Buckhead Baseball, so we were unable to cover games yesterday. As soon as this is resolved at the ballpark, we’ll be back up and running as quickly as possible.

Thank you for your patience and if you ever experience issues, give us a shout at support@hicastports.com so we can follow up with you directly. 

Sitting in the Stands? Live tag your moments on the field!

Did you know that you can use our mobile app like a remote control to live-tag your player's game while you keep your eyes on the field? It's easy.

Make sure your location services is turned on for our HiCast Sports app. If it is, we'll serve up our super cool Live Tag feature when you visit one of our ballparks. Find your venue, then the field and game in our app, and tap the Live Tag bar to reveal the tag screen. It's synced with our cameras so when a great hit or play happens, tap to tag your moments, then edit and share 'em between innings or after the game.

Need help? Give us a shout and someone from our coaching staff will get right back to you.